Privacy Policy

Krystal Le CPA Co LLC (“LeCPA,” “we,” “us,” or “our”) operates the website www.lecpa.co. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We collect information in the following ways:

Information You Provide

• Contact form submissions: name, email address, phone number, and message content when you reach out through our contact form.
• Newsletter signups: email address when you subscribe to our newsletter.
• Booking requests: name, email address, and scheduling details when you book an appointment through Calendly.

Information Collected Automatically

• Analytics data: pages visited, time on site, referring URLs, browser type, device type, and approximate geographic location via Google Analytics (GA4).
• Performance data: page load times and web vitals via Vercel Speed Insights.
• Cookies and similar technologies: used for session management and analytics (see Cookies section below).

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions.
• Send our newsletter to subscribers who have opted in.
• Schedule and manage appointments.
• Analyze website traffic and usage patterns to improve our website and services.
• Monitor website performance and resolve technical issues.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Third-Party Services

We use the following third-party services that may collect or process your data:

• Formspree: processes contact form submissions and newsletter signups. See Formspree's Privacy Policy.
• Google Analytics (GA4): collects anonymized usage data to help us understand how visitors interact with our website. See Google's Privacy Policy.
• Vercel: hosts our website and provides performance analytics via Speed Insights. See Vercel's Privacy Policy.
• Calendly: manages appointment scheduling. When you book through Calendly, your data is subject to Calendly's Privacy Policy.

Cookies

Our website uses cookies and similar tracking technologies for the following purposes:

• Essential cookies: required for basic site functionality and session management.
• Analytics cookies: placed by Google Analytics to help us understand website usage. These cookies collect anonymized data about your browsing behavior.
• Third-party cookies: Calendly and other embedded services may set their own cookies when you interact with their features.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS, and we use trusted third-party services that maintain their own security standards. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of your personal information.
• Opt out of our newsletter at any time by using the unsubscribe link in any email.
• Opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

To exercise any of these rights, please contact us using the information below.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically to stay informed about how we protect your information.